Terms of Service

1. Acceptance of Terms

By accessing or using the website located at www.lpmmiranda.hair, any related subdomains, and any services, content, features, or applications offered by LPM Miranda Services LLC, you agree to be bound by these Terms of Service and all terms incorporated herein by reference. If you do not agree to all of these terms, you must not access or use our website or services.

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity you represent, and LPM Miranda Services LLC, a limited liability company organized under the laws of the State of Utah, with its principal place of business located at 84 N 1280 W APT K301, Pleasant Grove, UT 84062-2468, United States. References to LPM Miranda, the Company, we, us, or our throughout these terms refer to LPM Miranda Services LLC.

We reserve the right, in our sole discretion, to modify, amend, supplement, or replace these Terms of Service at any time and for any reason. When we make material changes, we will update the Effective Date at the top of this page and may provide additional notice as appropriate. Your continued use of the website and services after the posting of any revised Terms of Service constitutes your acceptance of the changes. You are responsible for periodically reviewing these terms to stay informed of updates.

2. Description of Services

LPM Miranda Services LLC provides professional services in the field of computer systems design and related services, operating within the Professional, Scientific, and Technical Services sector. Our service offerings include but are not limited to the following categories, collectively referred to as the Services throughout these terms:

• Systems Architecture and Design: Comprehensive planning, architecture design, and specification development for enterprise-scale computer systems, including distributed computing environments, cloud-native platforms, and integrated technology ecosystems.
• Infrastructure Integration: Assessment, planning, and implementation of system integrations between heterogeneous platforms, legacy applications, cloud services, and third-party software solutions through API gateways, middleware, and custom integration layers.
• Cloud Platform Engineering: Design, deployment, and management of cloud infrastructure across major cloud service providers, including infrastructure-as-code implementation, container orchestration, continuous integration and deployment pipelines, and automated scaling solutions.
• Cybersecurity Architecture: Design and implementation of security frameworks, identity and access management systems, network segmentation strategies, threat detection and response capabilities, and compliance management programs aligned with industry standards.
• Data Systems and Analytics: Architecture design and implementation of data warehouses, data lakes, streaming data pipelines, business intelligence platforms, and machine learning infrastructure for deriving actionable insights from organizational data.
• Technology Consulting: Strategic advisory services including digital transformation roadmapping, technology stack evaluation, vendor selection, technical due diligence, architecture review, and IT governance framework development.

The specific scope, deliverables, timelines, and fees for any professional engagement shall be defined in a separate Statement of Work, Service Agreement, or Engagement Letter executed by both parties. In the event of any conflict between these Terms of Service and a duly executed Service Agreement, the terms of the Service Agreement shall prevail with respect to the specific engagement described therein.

3. Use of the Website

Your use of our website is subject to the following conditions and restrictions:

3.1 Eligibility

By using our website, you represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into a binding agreement. If you are using the website on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms of Service. Our website is not intended for use by individuals under the age of eighteen, and we do not knowingly collect information from minors.

3.2 Permitted Use

You may use our website solely for lawful purposes and in accordance with these Terms of Service. You agree to use the website only to learn about our services, communicate with us regarding potential or existing engagements, and access information and resources that we make publicly available. You may not use our website for any purpose that is unlawful, fraudulent, or prohibited by these terms.

3.3 Prohibited Activities

In connection with your use of our website, you agree not to engage in any of the following activities:

• Using the website in any manner that could disable, overburden, damage, or impair the website or interfere with any other party's use of the website, including their ability to engage in real-time activities through the website.
• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website through hacking, password mining, or any other means.
• Using any robot, spider, scraper, crawler, or other automated means or manual process to access, monitor, copy, or extract data from the website for any purpose without our express prior written permission.
• Introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful to the website or our systems.
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software or technology underlying the website, except to the extent that such restriction is expressly prohibited by applicable law.
• Using the website to transmit, distribute, or store any material that is defamatory, obscene, threatening, abusive, harassing, or that violates any applicable law or regulation.
• Using the website to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity, including LPM Miranda Services LLC or its representatives.
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying the website, or that we determine in our sole discretion may harm LPM Miranda Services LLC or other users of the website.

4. Intellectual Property Rights

4.1 Our Intellectual Property

The website and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, audio, graphics, logos, icons, and the design, selection, arrangement, and look and feel thereof, are owned by LPM Miranda Services LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The trademarks, service marks, logos, and trade names displayed on our website, including the name LPM Miranda and the LPM Miranda Services LLC mark, are registered and unregistered trademarks of the Company. You may not use these marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal or internal business purposes, subject to these Terms of Service. This license does not include any right to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as incidental to normal web browsing or as expressly permitted in writing by us.

4.2 Work Product and Deliverables

Unless otherwise agreed in a written Service Agreement, all intellectual property created by LPM Miranda Services LLC in the course of providing professional services, including but not limited to system architectures, design documents, technical specifications, software code, configuration files, documentation, reports, diagrams, methodologies, and any other deliverables shall remain the intellectual property of LPM Miranda Services LLC. Upon full payment of all fees due under the applicable Service Agreement, we shall grant you a non-exclusive, perpetual, worldwide license to use the deliverables for your internal business purposes as contemplated by the engagement.

4.3 Feedback and Suggestions

Any feedback, comments, ideas, suggestions, or recommendations you provide to us regarding the website or our services may be used by LPM Miranda Services LLC without any restriction, obligation of confidentiality, or compensation to you. By submitting feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, distribute, and incorporate such feedback into our products and services.

5. Client Responsibilities

When you engage LPM Miranda Services LLC for professional services, you agree to the following responsibilities, which are essential to the successful execution of our engagements:

• Provision of Information: You shall provide accurate, complete, and timely information, access, and resources reasonably required by our team to perform the services, including access to relevant systems, data, personnel, and facilities.
• Timely Decision-Making: You shall designate a primary point of contact with appropriate authority and technical knowledge to make timely decisions, provide approvals, and resolve issues that arise during the engagement.
• Cooperation and Collaboration: You shall cooperate with our team in good faith, attend scheduled meetings, provide feedback on deliverables within agreed timeframes, and facilitate communication between our team and your relevant stakeholders.
• Compliance with Laws: You represent that your use of our services and any resulting systems, software, or infrastructure will comply with all applicable laws, regulations, and industry standards applicable to your business and industry.
• Security and Access Management: You are responsible for maintaining the security of your own systems, networks, and accounts, including managing user access credentials, implementing appropriate security controls, and promptly revoking access for personnel who no longer require it.
• Data Backup: Unless specifically included in the scope of services defined in a Service Agreement, you are responsible for maintaining adequate backups of your data before, during, and after any work performed by our team on your systems.

Delays or failures in fulfilling these responsibilities may impact project timelines, costs, and the quality of deliverables. LPM Miranda Services LLC shall not be liable for any delays or deficiencies in service delivery resulting from your failure to fulfill these responsibilities.

6. Fees and Payment Terms

The fees for our professional services shall be as set forth in the applicable Statement of Work, Service Agreement, or proposal accepted by you. Unless otherwise specified in writing, the following payment terms apply:

• Invoices shall be issued in accordance with the payment schedule defined in the applicable Service Agreement. Payment is due within thirty calendar days from the date of invoice unless a different payment period is specified in the Service Agreement.
• All fees are quoted and payable in United States Dollars unless otherwise specified. You are responsible for any applicable sales, use, value-added, goods and services, or similar taxes imposed on the services provided, excluding taxes based on our net income.
• Late payments shall accrue interest at the rate of one and one-half percent per month or the maximum rate permitted by applicable law, whichever is lower. You shall also reimburse us for all reasonable costs incurred in collecting any past-due amounts, including attorneys fees and court costs.
• We reserve the right to suspend or terminate services if payment is not received within the agreed timeframe and remains unpaid after we have provided you with reasonable notice of the delinquency and an opportunity to cure.
• Any expenses incurred by LPM Miranda Services LLC in connection with the performance of services, including travel, lodging, software licenses, third-party services, and other out-of-pocket costs, shall be reimbursed by you if expressly agreed in the Service Agreement and supported by reasonable documentation.

7. Confidentiality

During the course of our engagement, each party may disclose to the other certain non-public, proprietary, or confidential information. Confidential Information means any information disclosed by one party to the other, either directly or indirectly, in writing, orally, or by inspection of tangible objects, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Confidential Information includes, but is not limited to, trade secrets, business plans, strategies, methodologies, technical data, software code, system architectures, customer and supplier information, financial data, personnel information, and any other information that derives independent economic value from not being generally known to the public.

The receiving party agrees to hold all Confidential Information in strict confidence, not to disclose such information to any third party without the prior written consent of the disclosing party, and to use such information solely for the purpose of performing its obligations or exercising its rights under the applicable Service Agreement. Each party shall limit access to Confidential Information to those of its employees, contractors, and agents who have a need to know such information and who are bound by confidentiality obligations at least as restrictive as those set forth herein.

These confidentiality obligations shall not apply to information that is or becomes publicly known through no fault of the receiving party; was rightfully in the receiving party's possession prior to disclosure by the disclosing party; is rightfully obtained by the receiving party from a third party without restriction on disclosure; or is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information.

These confidentiality obligations shall survive the termination or expiration of any Service Agreement for a period of three years, or indefinitely with respect to any information that constitutes a trade secret under applicable law.

8. Disclaimer of Warranties

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LPM MIRANDA SERVICES LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY INFORMATION OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

WITH RESPECT TO PROFESSIONAL SERVICES, ANY WARRANTIES SHALL BE SET FORTH EXCLUSIVELY IN THE APPLICABLE SERVICE AGREEMENT. IN THE ABSENCE OF A WRITTEN SERVICE AGREEMENT, ALL PROFESSIONAL SERVICES ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, AND ANY RELIANCE ON SUCH SERVICES IS AT YOUR OWN RISK.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LPM MIRANDA SERVICES LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, WHETHER ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SERVICE, THE WEBSITE, OR THE SERVICES, AND WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF LPM MIRANDA SERVICES LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE, THE WEBSITE, OR THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO LPM MIRANDA SERVICES LLC DURING THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED UNITED STATES DOLLARS IF NO FEES HAVE BEEN PAID.

THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless LPM Miranda Services LLC, its affiliates, and its and their respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys fees and court costs) arising out of or relating to any of the following:

• Your violation or breach of these Terms of Service or any applicable law, rule, or regulation.
• Your use of the website or services, including any use of the website's content, services, and products other than as expressly authorized in these Terms of Service.
• Your use of any information obtained from the website or through our professional services, including any reliance on such information for business or technical decisions.
• Any misrepresentation, fraudulent act, willful misconduct, or gross negligence by you or your employees, agents, or contractors in connection with your use of our website or services.
• Any claim that your data, content, or materials, or your use thereof in connection with our services, infringes, misappropriates, or violates any intellectual property right or other right of any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses and shall not settle any such matter without our prior written consent.

11. Service-Specific Terms

11.1 Project Management and Delivery

Our professional services engagements are conducted using industry-standard project management methodologies adapted to the specific requirements of each engagement. The delivery approach, timeline, milestones, acceptance criteria, and change management process for each engagement shall be defined in the applicable Service Agreement. We reserve the right to adjust our methodologies, tools, and team composition to best meet the objectives of the engagement, provided that such adjustments do not materially affect the scope, quality, or timeline of the deliverables.

11.2 Third-Party Products and Services

Our services may involve the recommendation, integration, or configuration of third-party products, platforms, or services. LPM Miranda Services LLC makes no representations or warranties regarding the quality, performance, security, suitability, or continued availability of any third-party products or services. You acknowledge that third-party products and services are subject to the terms, conditions, and limitations imposed by the respective third-party providers, and you agree to comply with all applicable third-party terms when using such products or services.

11.3 Subcontractors

LPM Miranda Services LLC may engage qualified subcontractors to perform certain aspects of the services, provided that such subcontractors are subject to confidentiality and security obligations consistent with those set forth in these Terms of Service and any applicable Service Agreement. We remain fully responsible for the performance of any subcontractors and for the quality and timely delivery of all services and deliverables, regardless of whether portions of the work are performed by subcontractors.

12. Termination

Either party may terminate a Service Agreement in accordance with the termination provisions set forth therein. In the absence of specific termination provisions, either party may terminate a Service Agreement upon thirty calendar days written notice to the other party. If you terminate a Service Agreement without cause, you shall pay LPM Miranda Services LLC for all services performed up to the effective date of termination, plus any non-cancellable expenses or commitments incurred by us in connection with the engagement.

Either party may terminate a Service Agreement immediately upon written notice if the other party materially breaches any provision thereof and fails to cure such breach within fifteen calendar days after receiving written notice describing the breach. We may also terminate or suspend access to our website and services immediately, without prior notice or liability, for any conduct that we determine, in our sole discretion, violates these Terms of Service or is harmful to us, our clients, or third parties.

Upon termination, you shall pay all outstanding fees and expenses, return or destroy any Confidential Information of LPM Miranda Services LLC in your possession, and cease all use of any deliverables for which full payment has not been received. Provisions of these Terms of Service that by their nature should survive termination shall survive, including but not limited to intellectual property rights, confidentiality obligations, disclaimers of warranties, limitations of liability, indemnification, and governing law provisions.

13. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or relating to them, the website, or the services shall be governed by and construed in accordance with the laws of the State of Utah, without giving effect to any choice-of-law or conflict-of-law principles that would result in the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms of Service or any Service Agreement.

Any legal suit, action, or proceeding arising out of or relating to these Terms of Service shall be instituted exclusively in the federal or state courts of competent jurisdiction located in Utah County, State of Utah. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. You agree that any claim or cause of action arising out of or related to these Terms of Service must be filed within one year after such claim or cause of action arose, or be forever barred.

14. Dispute Resolution

We value our relationship with you and are committed to resolving disputes in a fair and efficient manner. Before initiating any formal legal proceedings, you agree to first contact us directly and attempt to resolve the dispute informally through good-faith negotiations. The parties shall make their respective representatives with decision-making authority available to discuss the dispute and explore a mutually acceptable resolution.

If the parties are unable to resolve the dispute through informal negotiation within thirty days, either party may initiate formal proceedings. Any dispute resolution proceedings shall be conducted on an individual basis, and you agree to waive any right to participate in a class action, class-wide arbitration, or any other representative proceeding against LPM Miranda Services LLC.

15. General Provisions

15.1 Entire Agreement

These Terms of Service, together with any Service Agreement, Statement of Work, proposal, or other document expressly incorporated by reference, constitute the entire agreement between you and LPM Miranda Services LLC regarding the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

15.2 Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, or severed if modification is not possible. The invalidity of any provision shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect.

15.3 Waiver

No waiver by LPM Miranda Services LLC of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of LPM Miranda Services LLC to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. A waiver shall be effective only if it is in writing and signed by an authorized representative of LPM Miranda Services LLC.

15.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms of Service without our prior written consent. LPM Miranda Services LLC may assign or transfer its rights and obligations under these Terms of Service at any time without your consent, including to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. These Terms of Service shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

15.5 Force Majeure

LPM Miranda Services LLC shall not be liable for any delay or failure to perform its obligations under these Terms of Service or any Service Agreement if such delay or failure results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, epidemic or pandemic, governmental actions, labor disputes, internet or telecommunications failures, power outages, or failures of third-party service providers.

15.6 Relationship of the Parties

Nothing in these Terms of Service shall be construed to create a partnership, joint venture, agency, or employment relationship between you and LPM Miranda Services LLC. We are an independent contractor in all matters relating to the services, and neither party has the authority to bind or obligate the other in any manner, except as expressly agreed in writing.

15.7 Notices

All notices, requests, consents, claims, demands, waivers, and other communications under these Terms of Service shall be in writing and addressed to the receiving party at the address set forth herein or to such other address as either party may designate in writing from time to time. Notices may be delivered by email, personal delivery, nationally recognized overnight courier, or certified or registered mail. Notices sent by email shall be deemed received on the date of transmission if sent during normal business hours of the recipient, otherwise on the next business day.

16. Contact Information

For any questions, concerns, or communications regarding these Terms of Service, please contact us using the following information: